Privacy policy

At KURLA Fitness, we protect your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit or purchase from www.kurlafitness.com ("Site"). By using this site, you agree to the terms outlined below.

INFORMATION WE COLLECT

1. Personal Information

We collect personal information you provide directly to us when you:

  • Place an order
  • Subscribe to our newsletter
  • Contact customer service
  • Create an account
  • Participate in promotions or ambassador programs

This may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely by third-party providers)

We do not store your complete credit card or payment data. All transactions are encrypted and processed via PCI-compliant platforms like Shopify Payments and PayPal.

2. Device & Usage Data

When you browse our website, we automatically collect:

  • IP address
  • Browser type and device model
  • Operating system
  • Referral source (e.g., Google, Instagram, Email)
  • Pages visited and time spent on site
  • Click and scroll the activity

This data is used for analytics, fraud prevention, and improving user experience.

HOW WE USE YOUR INFORMATION

We use your personal and device information to:

  • Process and fulfill orders
  • Communicate with you about your purchase
  • Provide customer service and support
  • Send marketing communications (with your consent)
  • Improve our website's performance and design
  • Customize your experience and offer relevant products

HOW WE PROTECT YOUR INFORMATION

Your information is stored securely using:

  • SSL encryption during transmission
  • PCI-DSS-compliant payment processing
  • Secure servers and firewall protection via Shopify
  • Limited access controls for internal use only

SHARING YOUR INFORMATION

We only share your personal data with trusted service providers, including:

  • Payment processors (e.g., Shopify, PayPal)
  • Shipping carriers (e.g., USPS, UPS, FedEx)
  • Email platforms (e.g., Klaviyo, Mailchimp)
  • Analytics and advertising tools (e.g., Google Analytics, Meta Pixel)

These third parties are contractually obligated to protect and use your data only for the intended services.

USER-GENERATED CONTENT & IMAGE RIGHTS

By tagging @kurlafitness, using branded hashtags (e.g., #KURLAStrong), or submitting content to KURLA Fitness (e.g., reviews, testimonials, photos, or videos), you grant us a royalty-free, irrevocable, worldwide license to use, share, adapt, and publish your content for promotional and commercial purposes — including but not limited to social media, our website, advertising, and email marketing.

We may use:

  • Your image, likeness, username, and caption
  • Edited or cropped versions of your content
  • Your content, with or without credit

To request the removal of your content from future use, contact info@kurlafitness.com.

MARKETING & COMMUNICATION

You may receive marketing emails if you:

  • Opt-in via checkout or newsletter
  • Make a purchase (with an opt-out option)
  • Enter a promotion or giveaway

You can unsubscribe anytime by clicking the "unsubscribe" link in our emails or contacting info@kurlafitness.com.

If you provide your phone number, you may receive SMS messages (with prior consent). You may opt-out anytime by replying STOP.

Message and data rates may apply. SMS consent is not a condition of purchase.


COOKIES & TRACKING TOOLS

We use cookies and similar technologies for:

  • Site functionality and session maintenance
  • Cart memory and login preferences
  • Analytics (e.g., Google Analytics)
  • Retargeting and advertising (e.g., Meta Pixel, TikTok Pixel)

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

INTERNATIONAL VISITORS

While we currently ship only within the United States, users outside the U.S. may still visit the site. Your data may be transferred to and processed in the United States, where data protection laws may differ. By using our site, you consent to this transfer.

YOUR RIGHTS

If you are a resident of the United States, and especially California, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate data
  • Request deletion of your information
  • Opt out of specific data uses

Email infor@kurlafitness.com with your name and email address and request details to exercise these rights.

DATA RETENTION

We retain personal information only as long as necessary for business, legal, or tax purposes:

  • Order records are stored for accounting and compliance
  • Email marketing records are retained until unsubscribed
  • Inactive customer accounts may be removed after 24 months

CHILDREN'S PRIVACY

KURLA Fitness does not knowingly collect or solicit personal information from anyone under 18. If we become aware of such data collection, we will delete it immediately.

POLICY UPDATES

We reserve the right to modify this Privacy Policy at any time. Changes will be posted here with an updated effective date. Your continued site use after any update constitutes your acceptance of the revised Policy.

CONTACT US

For privacy questions, data access, or removal requests, contact: info@kurlafitness.com